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SmarTrack Fleet
SKU: SMARTRACK-FLEET
SmarTrack Fleet
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Designed for businesses of all sizes, our fleet vehicle tracking devices support cars, vans, and HGVs, providing accurate live tracking, route optimisation, and instant alerts for unauthorised movement. With access to an intuitive online platform, you can monitor your vehicles 24/7, improve driver safety, and streamline dispatch and scheduling.
Test
At Driveshield, all vehicle trackers are supplied as security devices that are professionally installed or activated for use. Due to the nature of these products, we do not accept returns once a device has been installed or activated.
Non-Returnable Items
Once a tracker has been fitted to your vehicle or linked to a subscription/monitoring service, it is considered used and non-resalable, and therefore cannot be returned or refunded.
Before Installation
If you have purchased a tracker but have not yet had it installed or activated, you may be eligible for a return. Items must be:
Please contact our support team before returning any item so we can assist with the process.
Faulty or Damaged Products
In the unlikely event that your device is faulty or arrives damaged, Driveshield will:
Your Statutory Rights
This policy does not affect your statutory rights under UK consumer law.
If you have any questions about your purchase or eligibility for a return, please contact Driveshield support prior to installation.
Installation Policy
At Driveshield, we aim to provide a seamless, professional installation service for all vehicle tracking systems. This policy outlines what you can expect before, during, and after your installation.
Booking Your Installation
Once you’ve selected your tracker, our team will arrange a convenient installation date and time. We offer flexible appointments across the UK, including home, workplace, or dealership installations.
Customers are responsible for providing accurate vehicle and contact details at the time of booking to ensure a smooth installation process.
Mobile Installation Service
Our fully qualified engineers carry out mobile installations nationwide, ensuring your tracker is fitted safely and discreetly at your chosen location.
Vehicle Access Requirements
To complete the installation, you must:
Failure to provide access may result in a rescheduling fee.
Installation Standards & Liability
All installations are carried out with care by experienced engineers. Driveshield ensures:
While every precaution is taken, Driveshield is not liable for pre-existing faults or issues unrelated to the installation.
Activation & Demonstration
Once installed, your tracker will be:
It is the customer’s responsibility to ensure they are comfortable with the system before the engineer leaves.
Missed Appointments & Cancellations
Post-Installation Support
Driveshield provides ongoing support following installation. If you experience any issues, our team is available to assist with troubleshooting, system queries, or further guidance.
By booking an installation with Driveshield, you agree to the terms outlined in this policy.
Driveshield Installations Limited. 70-74 Brunswick Street, Stockton on Tees, TS18 1DW.
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